A proposed Settlement has been reached in a class action lawsuit known as Doe et al. v. Redeemer Health et al, (Case No. 250501236) filed on or about May 8, 2023, in the Philadelphia County Court of Common Pleas in Philadelphia, Pennsylvania. This Lawsuit arises out Plaintiffs’ allegations regarding Redeemer’s alleged use of third-party tracking technology (“Tracking Pixels”) within segments of their websites and the patient portal websites operated by third parties.
All Settlement Class Members can receive the following benefits from the Settlement: (1) one year of CyEx Privacy Shield Pro (https://cyex.com/privacy-shield), and (2) a $25 cash payment. Defendant also agrees to implement changes to ensure Tracking Pixels on the Redeemer Web Properties materially comply with the Health Insurance Portability and Accountability Act (HIPAA), including, if applicable, requiring business associate agreements with third-party providers of Tracking Pixels technologies.
You are included in this Settlement as a Settlement Class Member if you are a Redeemer patient who has used the Redeemer Web Properties’ Patient Portals and/or submitted Forms through the Redeemer Web Properties between January 1, 2019, and March 21, 2023.
Your legal rights are affected regardless of whether you do or do not act. Read the Notice and FAQs carefully.
Your Legal Rights & Options In This Settlement | |
Submit a Claim | You must submit a Valid Claim to get money or CyeEx Privacy Shield Pro from this Settlement. Claim Forms must be submitted online by January 9, 2026, or, if mailed, postmarked no later than January 9, 2026. |
Do Nothing | If you do nothing, you remain in the Settlement. |
Exclude Yourself | Get out of the Settlement. Get no money. Keep your rights. This is the only option that allows you to keep your right to sue about the claims in this lawsuit. You will not get any money from the Settlement. Your request to exclude yourself must be postmarked no later than December 9, 2025. |
Submit an Objection | Stay in the Settlement but tell the Court why you think the Settlement should not be approved. Objections must be postmarked no later than December 9, 2025. |
Go to a Hearing | You can ask to speak in Court about the fairness of the Settlement, at your own expense. See Question 18 for more details. The Final Fairness Hearing is scheduled for February 9, 2026. |
Upcoming Important Dates
Notification Mailing
10/6/2025
Objection Deadline
12/5/2025
Opt Out Deadline
12/5/2025
Claim Deadline
1/9/2026
Final Approval Hearing
2/9/2026